Our relationship-led approach

Whether you’re looking to become a Private Banking customer or simply make use of one of our specialist services, our approach follows the same philosophy:


1. We Understand

We start by listening to your needs and challenges, we then explain how we can help and what our products and services can do for you. We will also clarify any fees and charges that may apply.

2. We Solve

Once we understand your situation and priorities, we apply our expertise to solve your financial needs and your dedicated contact will keep you informed every step of the way.

3. We Support

Your dedicated contact will make sure you are happy with the service and outcome, and supports your ongoing needs.